GDPR - General Data Protection Regulation

FREQUENTLY ASKED QUESTIONS

The security of your personal data is extremely important to us. We are very aware of the significant

responsibilities that come with processing your personal data as part of the services we provide. As you may know, a new EU regulation called the General Data Protection Regulation (GDPR) will come into effect this Friday, 25th May. We have always placed a high priority on the security of your data and how we deliver our products and services to you will not change as a result of GDPR. We continually invest in technologies and processes to ensure your data is kept safe and secure. Below we have answered some frequently asked questions about GDPR and how we process your personal data.

WHAT IS THE GDPR?

The General Data Protection Regulation (GDPR) is an EU regulation which comes into effect from

25th May 2018. The GDPR will bring about significant changes to data protection laws in the EU and

will give you greater access to your personal information and control over how it is used.

WHY DOES WELLIES.IE COLLECT AND PROCESS MY INFORMATION?

This is really simple, the information you, as a customer, give us is ONLY used to help us send our products to you.

WHAT INFORMATION DOES WELLIES.IE COLLECT ABOUT ME?

Again, really simple.

Collect is not really the correct word here, it is the information you give us at the account opening stage, in order for Wellies.ie to fulfil your purchase order.

• Name
• Address
• eircode, if you have given it to us
• Phone number, mobile and/or landline
• email address
• Login username
• Registration date
• Last visit date

To help us to maintain the accuracy of your personal data and to provide you with the best service possible, please notify us of any changes as they occur.

GDPReady | Frequently Asked Questions

• DOES WELLIES.IE EVER SHARE YOUR INFORMATION WITH THIRD PARTIES?

NEVER.

We will never share your personal information to any third party, unless:

it is necessary to enable us to carry out our contractual obligations to you; and/or

we are obliged to in order to comply with legal, statutory and/or regulatory requirements.

• HOW DOES WELLIES.IE KEEP MY INFORMATION SECURE AND CONFIDENTIAL?

The security of your data is of paramount importance to us. We use a range of security technologies

and processes to help protect your personal information from unauthorised access, use or disclosure.

• WILL I SEE ANY CHANGE TO MY DAY-TO-DAY DEALINGS WITH WELLIES.IE?

Again simple, NO

.

HOW CAN I GET IN CONTACT WITH WELLIES.IE ABOUT MY INFORMATION?

If you have any queries regarding the use of your personal data, please get in touch with us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to Wellies.ie, 8 Vale View Grove, The Park, Cabinteely, Dublin 18.

AS A WELLIES.IE CUSTOMER, WHAT DO I NEED TO DO FOR GDPR?

There is no action required. There will be no change to how we deliver our products to you

after GDPR comes into effect and we will continue to place a high priority on the security of your data.

While every care has been taken in the preparation of these FAQs, you should be aware that they have been designed to give a general overview of GDPR and they are not intended to be comprehensive.

More detailed information is contained in our Privacy Notice, which we recommend you take time to

review.

Privacy Policy

This privacy policy sets out how Wellies.ie uses and protects any information that you give us when you use this website.
Wellies.ie is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Wellies.ie may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.09.2009.

What we collect;
We may collect the following information:
Name and title
Contact information including email address
Demographic information such as address
Other information relevant to customer surveys and/or offers

What we do with the information we gather;
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We will NEVER send promotional emails about new products, special offers or other information..

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer\'s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as at This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible. We will promptly correct any information found to be incorrect.