We hope you are delighted with your Welly boots and that they meet with your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy.

If after receiving your boots you decide you do not want them you have 14 days from delivery date to return them to us for a refund. All goods returned must be unworn and repacked in the original box and/or with labels attached. Boots must not be damaged or worn outside and no scuffing should appear on the sole. (It is advisable to try on shoes on carpeted area to avoid any damage to the sole). Returns must be sent back in original bag/box & do not tape apply tape to any part of the box. 

When returning boots which were sent in a box, they must be returned in the original box. Do not apply tape to any part of the box. Do not stick or tape any letters, forms, postage labels etc to this box. These can be taped to the original bag or another bag. If the box is defaced in any way which will render it unusable for another customer, a charge of €10 will apply

Return the boots to us by post to the address below and please send  a brief email to us at This email address is being protected from spambots. You need JavaScript enabled to view it.  confirming postage. The return postage charge must be paid by the customer and this will not be refunded by the company unless the item is faulty. It is advisable that you register the return parcel so it will be traceable as we will not be responsible for goods lost in the post.

When cost have been incurred by Wellies.ie and there is no subsequent sale, due to the return of goods, postage & packing costs will be deducted from any refund, these currently stand at € 8.52. Also deductable are Card processing fees from March 2020, currently 3.4% of the order. By placing an order with us, you are agreeing to this condition.

Any refund can only be made to the original credit/debit card used for the online item purchase, excluding any postage charges incurred by us.

If a product is defective in any way, please return it immediately and we will either deliver a new one to you or refund you the cost of the product and original delivery cost. Any damages must be reported to us within 24 hours of delivery. ..

Wellies.ie

8 Vale View Grove

The Park

Cabinteely

Dublin 18.